Prepaid billing and the ledger
TebibHost is prepaid: you top up a wallet, and usage is taken from it as it happens. There is no invoice at the end of the month and no card on file to surprise you.
What is metered
Section titled “What is metered”Each resource is metered by the minute and charged by the hour:
| Meter | Unit | Charged while |
|---|---|---|
VM, per instance type (for example vm.b1.micro.running) |
hour | the VM is running |
Volume (volume.gb) |
GB-hour | the volume exists, attached or not, including boot volumes |
Snapshot (snapshot.gb) |
GB-hour | the snapshot exists |
Public IPv4 (ip.allocated) |
hour | the address is allocated to your project |
DNS zone (dns.zone) |
hour | our nameservers serve the zone (not while it waits for verification); queries are free |
Internet egress (egress.gb) |
GB | traffic leaves to the internet, above the allowance |
Not charged: stopped VMs (their disks and IPs still are), IPv6, VPCs, subnets, security groups, NAT gateways, private DNS, traffic inside a VPC or between your VPCs, and traffic to TebibHost itself.
Prices are per unit-hour; “per month” on the price list means 730 hours. See
tebibhost.com/pricing or tebib price list. A price change
applies from its start date; past hours keep the price they were charged at.
Included egress
Section titled “Included egress”Each VM type includes some internet egress per month. A project’s allowance is the sum of its VMs’ allowances, pooled across the project for the calendar month; only egress above that is charged. Egress counts the bytes on the wire, including packet headers.
Currency
Section titled “Currency”Prices and the ledger are in US dollars, kept to the millionth of a dollar. You pay in your own currency: a top-up is converted at that day’s published rate (the Central Bank of Kenya’s for KES), shown before you pay. If no fresh rate is available, top-ups in that currency pause rather than use an old one.
Promotional credit
Section titled “Promotional credit”Credit from a promotion is used before your wallet, earliest-expiring first. Credit that isn’t used by its expiry date lapses. Your balance and runway include it.
The ledger
Section titled “The ledger”Every movement of money is a transaction in a double-entry ledger: each top-up, each project’s hourly charge, each promotional grant, refund or correction. Transactions are never edited or deleted; a correction is a new transaction. That is what makes a few guarantees possible:
- A payment credits once. A top-up is credited exactly once, however many times the payment provider notifies TebibHost.
- Nothing is lost. A payment that can’t be matched to your organization or top-up (a wrong account number, a second payment) is held for staff to credit or refund, never dropped.
- Statements add up. Each month’s closing balance is the next month’s opening balance, and every transaction is on exactly one statement.
See Billing and statements for your balance, transactions, statements and receipts, and what happens when the money runs out.
Refunds
Section titled “Refunds”Refunds of unused wallet balance are handled by TebibHost staff on request during the preview.