Billing and statements
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Everything about money is on the organization’s Billing page, or under tebib billing. You
need the Billing or OrgOwner policy (or billing:* actions) to see it. For how the wallet and
charges work, see Prepaid billing and the ledger.
Balance and runway
Section titled “Balance and runway”Runway is how long your money lasts at the current rate: (wallet + promotional credit) ÷ what your resources cost per hour right now.
The top of Billing shows the balance, the runway and the low-balance state.
tebib billing balanceWhen money runs low
Section titled “When money runs low”| State | When | What happens |
|---|---|---|
| OK | Runway of 72 hours or more | Nothing |
| Warned | Runway under 72 hours | An email to the billing contacts, and a banner in the console |
| Restricted | Runway under 24 hours, or no money yet | Creating billable resources (VMs, volumes, snapshots, public IPs) and starting VMs is refused |
| Stopped | Balance at zero or below | Running VMs are stopped, not deleted. Disks and IPs keep billing, up to a small credit limit |
| Delinquent | Negative for 14 days | A final notice; 72 hours later the organization’s resources are deleted. Projects stay |
A top-up that brings the runway back moves the state back at once. VMs stopped for the balance stay stopped until you start them again. Each change of state is emailed once.
Transactions
Section titled “Transactions”The ledger lists every movement: top-ups, the hourly usage charge of each project, promotional credit, refunds and adjustments.
tebib billing transactionstebib billing topupsMonthly statements
Section titled “Monthly statements”A few hours after each month ends you get a statement for that calendar month (UTC; in Kenya a month runs from 03:00 EAT on the 1st): opening balance, money in, money spent by project and meter, and closing balance. Because TebibHost is prepaid, a statement is a record of what happened, not a bill to pay.
Billing → Statements, open one, and download its PDF.
tebib billing statements listtebib billing statements get st-0123456789ab # -o json for every linetebib billing statements download st-0123456789ab # saves the PDFIssued statements never change. A charge that arrives late (for example a corrected usage reading) shows on the next statement under adjustments for earlier periods.
Receipts
Section titled “Receipts”Every successful top-up has a PDF receipt: Billing → Recent top-ups, or
tebib billing receipt top-0123456789abBilling contacts
Section titled “Billing contacts”Low-balance warnings, state changes, statements and receipts go to the billing contacts, or to the organization’s owners if there are none.
tebib billing contacts # showtebib billing contacts --set finance@example.com --set ops@example.comTo see what a project used, hour by hour and meter by meter, open the project’s Usage page or
run tebib usage. Prices are on tebibhost.com/pricing and in
tebib price list.
Taxes and invoices
Section titled “Taxes and invoices”Prices exclude taxes. Tax invoices are not available yet during the preview.